Spitz Groom - New Client Waitlist: Dog Grooming Melbourne Intake Process

🐶 Join the Spitz Groom Dog Grooming Family (Melbourne)

If you’re interested in becoming a Spitz Groom client, we’d love to hear from you.

Spitz Groom is a premium Melbourne dog grooming salon specialising in:

  • Fear-free, low-stress grooming techniques.

  • One-on-one personalised grooming.

  • Breed-specific coat care and styling.

  • Calm, structured grooming environments.

  • High-welfare, behaviour-led handling.

From your very first enquiry, we carefully assess suitability to ensure the best experience for both you and your dog.


📝 New Client Intake Form (Required)

All new clients must complete our New Client Intake Request Form before any booking can be confirmed.

This helps us understand:

  • Your dog’s temperament and behaviour.

  • Coat type, condition, and grooming needs.

  • Previous grooming history.

  • Any medical, behavioural, or handling sensitivities.

  • Suitability for our low-stress grooming environment.

👉 Completion of the intake form is required for all 1st time bookings.

This ensures we can provide safe, appropriate, and fully personalised grooming care.


💰 Transparent Hourly Pricing

Spitz Groom operates on a clear hourly pricing model:

  • $115 per hour (incl. GST) during business hours.

  • $138 per hour (incl. GST) for after-hours appointments.

We do not offer fixed pricing, as every dog is different.

Grooming time varies based on:

  • Coat condition and maintenance level.

  • Behaviour and handling needs.

  • Matting and de-shedding requirements.

  • Frequency of previous grooming.

This approach ensures fairness, accuracy, and the appropriate time needed for every dog.

A general pricing guide is available to help you plan.


🐾 Why We Use an Intake Process

As a low-volume, fear-free grooming salon in Melbourne, we intentionally limit bookings to maintain a calm, structured environment.

Our intake process ensures:

  • Your dog’s emotional and physical wellbeing is prioritised.

  • Our approach is the right fit for your dog.

  • The most suitable grooming plan is created.

  • Full transparency around pricing and expectations.

  • A low-stress experience from start to finish.

We prioritise quality, safety, and welfare over volume or speed.


📋 What Happens Next?

After submitting your intake form:

  • ✅ You’ll receive confirmation of submission.

  • 📋 Your application will be reviewed when spaces become available.

  • 🐕 If suitable, we’ll contact you for a meet & greet or assessment.

  • 📞 If we’re not the right fit, we’ll let you know.

  • ✂️ If accepted, we’ll guide you through your dog’s grooming plan.


💌 Questions Before Applying?

📧 hello@spitzgroom.com.au

We’ll respond as soon as possible, though reply times may vary during peak grooming periods.

 

Ready to take the next step?

Complete our intake form wait list application HERE