Spitz Groom - New Client Waitlist: Dog Grooming Melbourne Intake Process
🐶 Join the Spitz Groom Dog Grooming Family (Melbourne)
If you’re interested in becoming a Spitz Groom client, we’d love to hear from you.
Spitz Groom is a premium Melbourne dog grooming salon specialising in:
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Fear-free, low-stress grooming techniques.
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One-on-one personalised grooming.
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Breed-specific coat care and styling.
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Calm, structured grooming environments.
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High-welfare, behaviour-led handling.
From your very first enquiry, we carefully assess suitability to ensure the best experience for both you and your dog.
📝 New Client Intake Form (Required)
All new clients must complete our New Client Intake Request Form before any booking can be confirmed.
This helps us understand:
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Your dog’s temperament and behaviour.
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Coat type, condition, and grooming needs.
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Previous grooming history.
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Any medical, behavioural, or handling sensitivities.
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Suitability for our low-stress grooming environment.
👉 Completion of the intake form is required for all 1st time bookings.
This ensures we can provide safe, appropriate, and fully personalised grooming care.
💰 Transparent Hourly Pricing
Spitz Groom operates on a clear hourly pricing model:
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$115 per hour (incl. GST) during business hours.
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$138 per hour (incl. GST) for after-hours appointments.
We do not offer fixed pricing, as every dog is different.
Grooming time varies based on:
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Coat condition and maintenance level.
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Behaviour and handling needs.
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Matting and de-shedding requirements.
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Frequency of previous grooming.
This approach ensures fairness, accuracy, and the appropriate time needed for every dog.
A general pricing guide is available to help you plan.
🐾 Why We Use an Intake Process
As a low-volume, fear-free grooming salon in Melbourne, we intentionally limit bookings to maintain a calm, structured environment.
Our intake process ensures:
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Your dog’s emotional and physical wellbeing is prioritised.
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Our approach is the right fit for your dog.
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The most suitable grooming plan is created.
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Full transparency around pricing and expectations.
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A low-stress experience from start to finish.
We prioritise quality, safety, and welfare over volume or speed.
📋 What Happens Next?
After submitting your intake form:
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✅ You’ll receive confirmation of submission.
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📋 Your application will be reviewed when spaces become available.
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🐕 If suitable, we’ll contact you for a meet & greet or assessment.
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📞 If we’re not the right fit, we’ll let you know.
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✂️ If accepted, we’ll guide you through your dog’s grooming plan.
💌 Questions Before Applying?
📧 hello@spitzgroom.com.au
We’ll respond as soon as possible, though reply times may vary during peak grooming periods.
Ready to take the next step?
Complete our intake form wait list application HERE