COVID-19 and Spitz Groom

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The following is a high-level summary of how we are keeping ourselves and our customers safe from COVID-19:

a) We will notify you as soon as possible and will not attend work if we (or anyone we have had contact with) has a confirmed case of COVID-19, has symptoms of COVID-19, or are awaiting on test results for COVID-19.

b) We wear masks at all times while indoors.

c) Our team is all fully vaccinated.

d) We offer a QR check-in facility for the Services Victoria contact tracing app, and ensure all visitors to the site sign in.

e) We practice hand hygiene by frequently washing or sanitising our hands.

f) Our salon is disinfected daily, using medical-grade disinfectants which are designed to target COVID-1. Our tools are sterilised after each dog using a UV steriliser.

g) We offer contactless drop-off procedures as well as pick-up procedures.

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Should there be a requirement for you to come in to the salon, we request that you also comply with our protocols above as applicable.

We would appreciate your understanding on this matter as it will help us in maintaining our salon as a low-risk environment. These protocols will remain in place until such time that the pandemic severity in Victoria is lessened.

News Update (30/10/2021)

Unfortunately Rebecca (Spitz Groom's Founder) was hit by a car earlier this month and has sustained significant injury to her leg, meaning she will be unable to work for a month or more while she is on bed rest. She has been very lucky to avoid any back or head injuries and we are all very thankful to everyone who has been part of her care team at St Vincent's (as well as the emergency workers on the day of her accident)

Please be patient with our team as we try to accommodate requests with a reduced team. We expect to be in a position to open up more availability when Beck returns to work (hoping for early December), but until then, online bookings have temporarily been de-activated.

At this stage, we are booked till the end of January 2022, but we are taking down names for our cancellation/wait list... If you would like to be placed onto our waitlist, please complete your details in our Intake Form

Thank you!

Spitz Goom Team. x

Shop Now!

We have everything you need to care for your double-coated dog (or cat) breed on our online store!

If you aren't sure what you need, or you would like us to source something special for you, please feel free to contact us as we would be delighted to assist!

GIFT HAMPERS - COMING SOON!

CHRISTMAS CUT-OFF DATES:

To ensure your Christmas orders reach you in time, please take note of the following cut-off dates...

WA and NT - 6th December (or 13th December if you choose express post)

All other States - 10th December (or 17th December if you choose express post)

Questions and Feedback

If you have any questions or feedback, please feel free to e-mail us.

Carlton North Store

643 Nicholson Street, Carlton North, 3054

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