Pet groomers in Melbourne can re-open from September 28th 2020. We would like to thank the Australian Government for listening to it's Residents and allowing Pet Grooming to operate during such a time of crisis and uncertainty.
Due to COVID restrictions in place, our workplace practices need to be modified and this means we have limited appointments available. We are working to expand our premises by the end of 2020 to accommodate more availability even in the event of a continued crisis.
To see our availability and book online, click here.
If you are unable to find an appointment that suits you, we encourage you to please register for our waitlist.
COVID-19 and Spitz Groom
Until the Government places a restriction on Grooming Businesses, Spitz Groom will continue operating through the COVID-19 pandemic.
This is a serious situation and should not be taken lightly. The only way the world can get through this trying time is to band together, and obey the guidelines as tough, frustrating, or challenging as they may seem.
If any of our staff fall ill or at risk, upcoming appointment holders will be contacted to reschedule until we have medical clearance. We request the same courtesy of our customers, and are happy to accept last minute cancellations if these are in favour of reducing risk.
While grooming, our team will be frequently using hand sanitiser / washing hands and wearing masks.
Contactless drop-off and pick-up procedures have been introduced, and these will be communicated to appointment holders on the day of appointment.
Feedback and Questions
We aim to provide an exceptional service to our customers (both 4 legged and 2), and the only way we have a measure on this is with feedback. We would love to hear from you so we can continue improving our services.
Phone: 0402 903 693 (Beck)