We would really like to extend our appreciation to all of our loyal customers as there have been intermittent interruptions to our availability. For the next week, our salon will be closed while the floors are ground and sealed. We expect to resume trade again on March 4th (2021). During this time, we will not be able to fulfil retail orders as stock will be packed away in boxes. Any orders placed between now and then will be fulfilled on March 4th.
Our online bookings are currently unavailable until we resume normality in our schedule.
Existing clients: Please contact us by email to arrange an appointment.
New clients: We apologise, but at the moment we are at capacity and will be unable to take on new clients. If you could please register your interest on our waitlist, we can contact you when we have more availability.
Beck and the Spitz Groom Team 🐕❤
COVID-19 and Spitz Groom
Until the Government places a restriction on Grooming Businesses, Spitz Groom will continue operating through the COVID-19 pandemic.
This is a serious situation and should not be taken lightly. The only way the world can get through this trying time is to band together, and obey the guidelines as tough, frustrating, or challenging as they may seem.
If any of our staff fall ill or at risk, upcoming appointment holders will be contacted to reschedule until we have medical clearance. We request the same courtesy of our customers, and are happy to accept last minute cancellations if these are in favour of reducing risk.
While grooming, our team will be frequently using hand sanitiser / washing hands and wearing masks.
Contactless drop-off and pick-up procedures have been introduced, and these will be communicated to appointment holders on the day of appointment.
Feedback and Questions
We aim to provide an exceptional service to our customers (both 4 legged and 2), and the only way we have a measure on this is with feedback. We would love to hear from you so we can continue improving our services.
Phone: 0402 903 693 (Beck)